Build your study. Create your target groups. Analyze the results. With Froxt, all your customer segmentation is done on a single platform, so you have instant access to the data and insights you need.
Froxt Product Experience Platform
Turn products into obsessions
Bring your customers into product development. Seek out and solve broken product experiences – all with a system of action for everything from market assessment and concept testing, to pricing and packaging.
Develop products your customers will love
Validate your best product ideas with concept testing. Test every aspect of your product concept – from features to branding to messaging – to set your product up for success.
Product optimisation – powered by conjoint analysis – automatically configures the product, package and price that will have the biggest impact on your business.
Make it easy for any part of your organisation to close product experience gaps. Collect and prioritise product feedback and route actions to the right teams.
Go from insights to action, automatically and efficiently.
Take action to close experience gaps with FPEP Automated Actions at every level of the organisation. No-code drag and drop integrations into the systems you use whether CRM, ticketing, messaging or anything else.
Customer segmentation involves dividing your market into usable groups of potential customers. Segmentation helps you know the right products and messaging for each distinct audience by analyzing demographics, needs, beliefs, spending patterns or other psychological or behavioral criteria. It allows you to paint a detailed picture of different groups of customers or prospects so you can tailor everything from your products to your communications and promotions to make sure you’re maximizing your appeal to different target groups.
Target the right customers at the right time with precision targeting, and give your experience data vital context so you can understand the sentiment and attitudes behind customer behaviour.
Froxt Experience Product Platform
Build a world-class program with our services, train your teams on the skills they’ll need to drive your program forward, and check in regularly to optimise your program once it’s live.
Go beyond DEP
Get up and running with a best-in-class program on the most powerful DEP platform in no time. Certified DEP Solutions, customised for your industry.
Get the right information to the right people in the organisation with role-specific, flexible dashboards and pre-configured reports.
Automatically identify at-risk customers and take action to reduce churn with Froxt iQ (Artificial intelligence).
Detect emotion, intent, and effort with 150+ industry-specific natural language understanding (NLU) models that automatically surface people’s underlying needs
Show You Around!
Get all of Froxt’s Experience core features plus enterprise capabilities to suit your business and workflow:
Hop on a call with us so we can better understand your use case. From there, one of our engineers can provide a live demonstration of the Froxt experience platform.
In this demo, our team of experts will work with you to:
- Understand your brand and industry
- Identify your main scope and automation goals
- Develop a custom demo that showcases how Froxt will work for your brand
To speak with a Froxt Sales representative, please tell us about your needs and we’ll be in touch.